Gené Williams.

I had an online chat with Gené regarding an electricity purchase I had made. I made a mistake with the reference no. and after explaining what I had done, he/she immediately rectified my mistake and processed my purchase. This was my first experience with online chatting, so I was a bit worried that I would not get the help I expected. Gené politely helped me through the whole process. I am impressed with Prepaid24 and their system but even more with the level of efficiency of the staff member Gené Williams, that attended to my query. Well done.