LvdM
Lourens van der Merwe
1 reviews | Active since Aug 2022
03 Aug 2022, 13:47
********** vouchers
Bought a R200 voucher and only receive R170.Bought a R150 voucher and only received R120. I paid 208 including service fee, and they invoice me 170…washing a lot of money these guys
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Replies (1)Prepaid24's replyOfficial
03 Aug 2022, 14:40Good day Lourens
We tried to reach you but unfortunately you were unavailable.
The reason for the call was to explain the deductions on your purchase via Prepaid24.
As per explanation by one of our online consultants, Tshwane Users pay a monthly membership fee of R30 for unlimited transactions processed, and User support provided in the preceding month. This amount is deducted as a Third Party Levy from the first purchase in the following month.
The above is stated in our Terms and Conditions. We have requested an invoice of R30, which you will receive during the course of the day or tomorrow morning.
I sincerely hope that the above explains the deductions.
Yours sincerely,
Prepaid24 Management
We tried to reach you but unfortunately you were unavailable.
The reason for the call was to explain the deductions on your purchase via Prepaid24.
As per explanation by one of our online consultants, Tshwane Users pay a monthly membership fee of R30 for unlimited transactions processed, and User support provided in the preceding month. This amount is deducted as a Third Party Levy from the first purchase in the following month.
The above is stated in our Terms and Conditions. We have requested an invoice of R30, which you will receive during the course of the day or tomorrow morning.
I sincerely hope that the above explains the deductions.
Yours sincerely,
Prepaid24 Management
Prepaid24's reply03 Aug 2022, 14:40
Official
Good day Lourens
We tried to reach you but unfortunately you were unavailable.
The reason for the call was to explain the deductions on your purchase via Prepaid24.
As per explanation by one of our online consultants, Tshwane Users pay a monthly membership fee of R30 for unlimited transactions processed, and User support provided in the preceding month. This amount is deducted as a Third Party Levy from the first purchase in the following month.
The above is stated in our Terms and Conditions. We have requested an invoice of R30, which you will receive during the course of the day or tomorrow morning.
I sincerely hope that the above explains the deductions.
Yours sincerely,
Prepaid24 Management
We tried to reach you but unfortunately you were unavailable.
The reason for the call was to explain the deductions on your purchase via Prepaid24.
As per explanation by one of our online consultants, Tshwane Users pay a monthly membership fee of R30 for unlimited transactions processed, and User support provided in the preceding month. This amount is deducted as a Third Party Levy from the first purchase in the following month.
The above is stated in our Terms and Conditions. We have requested an invoice of R30, which you will receive during the course of the day or tomorrow morning.
I sincerely hope that the above explains the deductions.
Yours sincerely,
Prepaid24 Management
