WV
Wilmarie V

1 reviews | Active since Oct 2015

20 Oct 2015, 19:12

Fantastic service!

Just experienced the most efficient service ever... I made a mistake with my online electricity purchase resulting in delaying of receiving my electricity and almost resulting in losses of thousands of rands worth of stock. Paul guided me through the whole process and kept me updated every step of the way while helping me to correct my mistake and even phoning my local municipality to sort things out for me... Thank you so much Paul and Prepaid24!

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Replies (1)
Prepaid24
Prepaid24's reply21 Oct 2015, 09:05
Official
Hello WilmarieDV,

Thank you for taking the time to share your Prepaid24 experience here on HelloPeter. We really appreciate the compliment and will be sure to pass it on to Paul and the rest of our online support team.

Here at Prepaid24, our online support personnel regard each client query as a priority and they are ready to walk the extra mile to address any challenge as soon as possible. We really would like our clients to have peace of mind in the knowledge that once you have made your EFT, we will do everything in our power to get your product delivered to you as a matter of urgency.

We are pleased that your query got sorted efficiently. You are most welcome to contact us anytime and be assured that we will attend to every query that you might have in future, in the same manner.

We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!

Have a wonderful week!
Prepaid24 Management