CA
Cheri A
1 reviews | Active since Mar 2016
02 Mar 2016, 09:39
Fantastic Live chat service
I had a meter installed yesterday and when i logged on to buy electricity I completed the process, but when I made my payment from my bank account I forgot to fill in my Ref number, I immediately got online with the live chat and Corne assisted me immediately. the service is fantastic, the live support is fast and really efficient. Well done Prepaid 24, this is what customer service in this country should be like.
Helpful (0)
Replies (1)0
Replies (1)
Prepaid24's replyOfficial
02 Mar 2016, 13:00Hello CheriAllsop,
Good day Cheri
We understand that mistakes with online transactions happen and often leave one feeling helpless. That is why we are available to assist anyone who experiences a challenge with their prepaid electricity transaction - in a fast, efficient and professional manner.
Thank you for taking the time to share your Prepaid24-experience here on HelloPeter. We really appreciate it and will be sure to pass it on to Corn? and the rest of our online support team.
Welcome to the Prepaid24 family, and we look forward to be of service to you for many years to come.
Have a wonderful day!
Prepaid24 Management
Good day Cheri
We understand that mistakes with online transactions happen and often leave one feeling helpless. That is why we are available to assist anyone who experiences a challenge with their prepaid electricity transaction - in a fast, efficient and professional manner.
Thank you for taking the time to share your Prepaid24-experience here on HelloPeter. We really appreciate it and will be sure to pass it on to Corn? and the rest of our online support team.
Welcome to the Prepaid24 family, and we look forward to be of service to you for many years to come.
Have a wonderful day!
Prepaid24 Management
Prepaid24's reply02 Mar 2016, 13:00
Official
Hello CheriAllsop,
Good day Cheri
We understand that mistakes with online transactions happen and often leave one feeling helpless. That is why we are available to assist anyone who experiences a challenge with their prepaid electricity transaction - in a fast, efficient and professional manner.
Thank you for taking the time to share your Prepaid24-experience here on HelloPeter. We really appreciate it and will be sure to pass it on to Corn? and the rest of our online support team.
Welcome to the Prepaid24 family, and we look forward to be of service to you for many years to come.
Have a wonderful day!
Prepaid24 Management
Good day Cheri
We understand that mistakes with online transactions happen and often leave one feeling helpless. That is why we are available to assist anyone who experiences a challenge with their prepaid electricity transaction - in a fast, efficient and professional manner.
Thank you for taking the time to share your Prepaid24-experience here on HelloPeter. We really appreciate it and will be sure to pass it on to Corn? and the rest of our online support team.
Welcome to the Prepaid24 family, and we look forward to be of service to you for many years to come.
Have a wonderful day!
Prepaid24 Management