JB
Jessy B
1 reviews | Active since Dec 2023
25 Nov 2025, 14:50
Fantastic customer support for new user
Cecilé patiently guided me through the process of buying a prepaid water token, even sharing how many outstanding charges there are so that I would know what amount will actually go towards water. The process is simple and I'll be able to do it on my own next time.
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Replies (1)
Prepaid24's replyOfficial
26 Nov 2025, 09:33Good morning Jessy,
Thank you for the lovely message!
We’re so happy to hear that Cecilé walked you through everything step by step and helped you understand the charges and process.
It’s great that you feel confident to do it yourself next time, that’s exactly what we aim for!
Have a lovely day further.
Kind Regards
Prepaid24 Team - Nigel
Thank you for the lovely message!
We’re so happy to hear that Cecilé walked you through everything step by step and helped you understand the charges and process.
It’s great that you feel confident to do it yourself next time, that’s exactly what we aim for!
Have a lovely day further.
Kind Regards
Prepaid24 Team - Nigel
Prepaid24's reply26 Nov 2025, 09:33
Official
Good morning Jessy,
Thank you for the lovely message!
We’re so happy to hear that Cecilé walked you through everything step by step and helped you understand the charges and process.
It’s great that you feel confident to do it yourself next time, that’s exactly what we aim for!
Have a lovely day further.
Kind Regards
Prepaid24 Team - Nigel
Thank you for the lovely message!
We’re so happy to hear that Cecilé walked you through everything step by step and helped you understand the charges and process.
It’s great that you feel confident to do it yourself next time, that’s exactly what we aim for!
Have a lovely day further.
Kind Regards
Prepaid24 Team - Nigel