AJ
Avril J

1 reviews | Active since Apr 2017

26 Apr 2017, 09:04

Fabian: Excellent Customer Service

<p>I purchased a prepaid token which l loaded but did not reflect the proper amount of units. I went onto the Prepaid24 LiveChat stream & within less than 5 minutes Fabian solved my problem & was excellent at providing me with information I had not known. He was most friendly & patient & understood that I needed help. Thank you for not being or getting cranky, irritated or being "full of it" which one gets with so many other customer service people even when one speaks to them kindly. Please don't stay doing this job but take the good from it. Allow it to grow you & learn as much you can about people. You have the potential to be so much more. Take Care.</p>

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Replies (1)
Prepaid24
Prepaid24's reply26 Apr 2017, 09:21
Official

Hallo Avril,

Thank you for your delightful feedback and uplifting compliment and advise to Fabian.

At Prepaid24.com we strive to exceed our customer’s expectations on a consistent basis.

Our knowledgeable and friendly team take pride in the service they deliver.

For more information on other products, feel free to visit our website on www.prepaid24.com , our support team is also available every day from 6 in the morning to 12 at night on our LiveChat functionality on our website.

Have a lovely day further.

Kind Regards,

Prepaid24.com
Management Team