AK
Antonie K

1 reviews | Active since Sept 2021

02 Sept 2021, 20:34

Exceptional service from Magdalene.

Accidentally used the wrong reference when buying prepaid electricity on internet banking. Magdalene was very quick, professional, understanding and caring and assisted swiftly to resolve the matter. Exceptional service. Thank you so very much Magdalene.

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Replies (2)
Prepaid24
Prepaid24's reply02 Sept 2021, 20:53
Official
 Good evening Antonie, 

Thank you ever so much for your lovely compliment! 

We’re so glad to hear about your experience with our client support team and want to assure you of our continued commitment to Exceeding your Expectations. 

At Prepaid24, we are privileged to have a team of dedicated support consultants who, like Magdalene, are ready with friendly and professional assistance from 7 am – 11 pm, each day of the year. Should you have any challenges or questions, please feel free to contact us again. 

Have a great week further ! 

Kind Regards, Prepaid24 Management 

Prepaid24 – “EXCEEDING EXPECTATIONS” 




Prepaid24
Prepaid24's reply03 Sept 2021, 09:09
Official
Good day Antonie

Thank you for your compliment and positive feedback on Magdalene’s service. 

At Prepaid24.co.za, we strive to consistently Exceed our clients’ Expectations and trust that we were able to do so in helping to solve your challenge.

For more information on some of our other products & services, feel free to visit our website on www.prepaid24.com. Our support team is also available every day from 07:00 to 23:00 on our Live Chat facility. 

Have a lovely day further!

Yours Sincerely, The Prepaid24 Team 

Prepaid24 – “EXCEEDING EXPECTATIONS”