ME
Martin E

1 reviews | Active since Nov 2015

01 Nov 2015, 14:14

Excellent Support!

I purchased prepaid electricity using the Prepaid24 app. Unfortunately I did not receive the voucher via email.<br> Clicked on Live Support and expected this to be sorted out by tomorrow, but Vicki was able to sort out the problem and within minutes I received the voucher! All of this on a Sunday with amazing politeness!!<br> Thanks Vicki, keep up the fantastic service.

0
Replies (1)
Prepaid24
Prepaid24's reply02 Nov 2015, 09:43
Official
Hello Martin:),

Good day Martin

Thank you so much for taking the time to share your Prepaid24 experience here on HelloPeter. At Prepaid24 we enjoy exceeding our clients' expectations by providing friendly and efficient assistance with challenges that they might be experiencing - even on a Sunday afternoon! Please be assured that our online support team is available 7 days a week and on public holidays.

We really appreciate your feedback and will be sure to pass it on to Vicki and the rest of our online support team.

Please be so kind as to share your experience with us with your friends and family, as we would like to extend the same level of service to them. We look forward to being of service to you for many years to come.

Have a wonderful week!
Prepaid24 Management

Best regards,