JM
Japie M
1 reviews | Active since Feb 2015
20 Mar 2016, 19:56
Excellent service rendered
I bought electricity by entering a wrong meter number. Vanessa went out of her way to ensure that my problem was solved effectively. It was done quickly in very good spirit. It was appreciated very much.
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Prepaid24's replyOfficial
26 Mar 2016, 16:13Hello Amathe ,
Hello Japie,
We appreciate you taking the time to compliment Vanessa from our online support team here on HelloPeter.
Here at Prepaid24 we understand that challenges with prepaid electricity transactions happen - often at the most unexpected and inconvenient times such as late on a Sunday evening! That is exactly why we employ a team of support consultants who, like Vanessa, are dedicated to resolve any challenge in the most efficient and timeous manner.
You are most welcome to contact our support team, even when you experience a delay of more than 15 minutes in receiving your tokens.
We hope to be of service to you and anyone you might refer to Prepaid24, for many years to come.
Warm regards
Prepaid24 Management
Hello Japie,
We appreciate you taking the time to compliment Vanessa from our online support team here on HelloPeter.
Here at Prepaid24 we understand that challenges with prepaid electricity transactions happen - often at the most unexpected and inconvenient times such as late on a Sunday evening! That is exactly why we employ a team of support consultants who, like Vanessa, are dedicated to resolve any challenge in the most efficient and timeous manner.
You are most welcome to contact our support team, even when you experience a delay of more than 15 minutes in receiving your tokens.
We hope to be of service to you and anyone you might refer to Prepaid24, for many years to come.
Warm regards
Prepaid24 Management
Prepaid24's reply26 Mar 2016, 16:13
Official
Hello Amathe ,
Hello Japie,
We appreciate you taking the time to compliment Vanessa from our online support team here on HelloPeter.
Here at Prepaid24 we understand that challenges with prepaid electricity transactions happen - often at the most unexpected and inconvenient times such as late on a Sunday evening! That is exactly why we employ a team of support consultants who, like Vanessa, are dedicated to resolve any challenge in the most efficient and timeous manner.
You are most welcome to contact our support team, even when you experience a delay of more than 15 minutes in receiving your tokens.
We hope to be of service to you and anyone you might refer to Prepaid24, for many years to come.
Warm regards
Prepaid24 Management
Hello Japie,
We appreciate you taking the time to compliment Vanessa from our online support team here on HelloPeter.
Here at Prepaid24 we understand that challenges with prepaid electricity transactions happen - often at the most unexpected and inconvenient times such as late on a Sunday evening! That is exactly why we employ a team of support consultants who, like Vanessa, are dedicated to resolve any challenge in the most efficient and timeous manner.
You are most welcome to contact our support team, even when you experience a delay of more than 15 minutes in receiving your tokens.
We hope to be of service to you and anyone you might refer to Prepaid24, for many years to come.
Warm regards
Prepaid24 Management