1 reviews | Active since Feb 2019
Excellent service from Christeline at PrePaid24
This is without doubt the premier site for prepaid transactions (electricity and airtime). I was presented with a choice of using either an eWallet (SmartFund) which I could top-up from any bank, or paying by EFT to one of their many bank accounts. I was surprised that I received my Electricity tokens immediately, even when paying by EFT (and not an immediate payment either). At one point I was unable to buy electricity from my SmartFund because I had not verified my account correctly. I contacted the 24-hour, 7-days a week chatline, and was assisted by Christeline who knew immediately how to help me. She guided me through the process of activating my SmartFund and then I realised I had forgotten my SmartFund PIN. Without having to log out she guided me through the process of resetting my SmartFund PIN. This required her to re-activate my SmartFund which she did in a matter of seconds. Thank you Christeline !
