LC
Leonie C

1 reviews | Active since Aug 2014

05 Apr 2016, 20:56

Excellent service and prompt response

Had a problem with online payment and registration of prepaid electricity. Vivienne kept me in the loop all the time and managed to solve my problem within a few minutes. She followed up twice with a phone call. And she did this in a friendly professional manner. I'm very impressed.

0
Replies (1)
Prepaid24
Prepaid24's reply06 Apr 2016, 08:25
Official
Hello Leonie1234,

Good day Leonie

Here at Prepaid24, our online support personnel regard each client query as a priority. We do appreciate the fact that there are sometimes challenges, and this is why we have our online support consultants standing by to assist you in any way possible. We are glad to hear that you have experienced this.

Thank you for taking the time to share your Prepaid24-experience here on HelloPeter. We greatly appreciate it and will be sure to pass it on to Vivienne and the rest of our online support team.

We look forward to being of service to you for many years to come.

Have a wonderful day!
Prepaid24 Management