GA
Gregory A

1 reviews | Active since Mar 2015

17 Mar 2015, 08:34

Excellent service

I have been buying pre-paid electricity from prepaid24 for 2 years and have never had a days trouble. I purchased electricity at 19:00 and did not receive the token via SMS. The following morning I used the on line support and was amazed at how quick and efficient the service was. The token was sent immediately and the consultant was very helpful. Great service, thank you

0
Replies (1)
Prepaid24
Prepaid24's reply17 Mar 2015, 10:17
Official
Hello GregV1,

Thank you for taking the time to compliment us here on HelloPeter.com.

It is always great to get feedback from our clients - even more so when they've, like yourself, experienced their first challenge after having been with us for an extended period.

You are welcome to contact our live support team immediately, whenever you've not received your token within 15 min from making your payment. They are available 24/7 - even on weekends and public holidays - to assist our clients with any and all prepaid related transactions and challenges.

Please be so kind and introduce your friends and family to Prepaid24? We will gladly extend the same level of service to them.

We truly appreciate your ongoing support and look forward to continue to exceed your expectations.

Have a great week!
Prepaid24 Management