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cbotha C

1 reviews | Active since Feb 2017

22 Aug 2022, 21:17

Excellent service.

After my prepaid meter had to be replaced, I paid money for a token for the new meter. After I paid it, I received an email from Prepaid 24 that they could not issue my token as they must register the new meter first.This was followed by a phonecall to tell me exactly what to do to get the meter registered and that it would take one business day. By 9 oclock this morning I send the required information and within an hour I received the token. I do not want to use anybody else to buy all my prepaid electricity and airtime. The sevice is so excellent and the call centre is always willing to walk the extra mile. Thank you Prepaid 24. You never disapoint. May your business be blessed and may you grow stronger daily. You deserve it.

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Replies (1)
Prepaid24
Prepaid24's reply26 Aug 2022, 09:11
Official
Hello Christie,

Thank you ever so much for your lovely compliment!

We’re so glad to hear about your experience with our client support team and want to assure you of our continued commitment to Exceeding your Expectations.

At Prepaid24, we are privileged to have a team of dedicated support consultants who, like Caleb, are ready with friendly and professional assistance from 7 am – 11 pm, each day of the year. Should you have any challenges or questions, please feel free to contact us again.

Have a great week!

Kind Regards,Prepaid24 Management

Prepaid24 – “EXCEEDING EXPECTATIONS”