WH
Whitney H

1 reviews | Active since Mar 2015

28 Jun 2016, 18:53

Excellent service

<p>I was low on units last night. </p> <p>Registered with Prepaid24 in hopes of buying units.</p> <p>Paid the money in & found out my municipality isn't listed on their category.</p> <p>So they arranged for refund via absa to capitec.</p> <p>6pm this even i got the notification that my money has been refunded.</p> <p>They kept me informed every step of the way.</p> <p>Thank you Prepaid24 for excellent service </p>

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Replies (1)
Prepaid24
Prepaid24's reply29 Jun 2016, 07:53
Official

Morning Whitney,

Thank you for taking the time to compliment our support staff. We are proud of our team who will always go the extra mile to assist with Prepaid24 transaction related challenges and questions as a matter of priority.

Regretfully we were not yet able to process your transaction but hope to be able to be of service to you in the future.

Have a good week further

Prepaid24- Management Team