LvN
Le-Roi van Niekerk
1 reviews | Active since Jan 2015
30 Jan 2015, 08:37
Excellent Service
I always receive my electricity token within 5 minutes after purchase by EFT but for some reason I did not receive it yesterday. I contacted them and within 5 minutes the problem was resolved. The problem was on my side not theirs but they quickly helped me to correct it.<br> <br> Excellent Service as always. I highly recommend them.
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Replies (1)
Prepaid24's replyOfficial
30 Jan 2015, 10:26Hello LVN777,
Hello Le-Roi,
We truly appreciate your compliment and recommendation here on HelloPeter!
At Prepaid24 we really want our clients to feel reassured. Once you have made your EFT, you should know that we will do everything in our power to get your sms and e-mail to you as a matter of urgency.
We also understand however, that mistakes with online transactions happen - which often leaves one feeling helpless.
That is exactly why our support team are on standby ONLINE - 24/7 - to assist anyone who experience a challenge with their prepaid electricity transaction - in a fast , efficient and professional manner.
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!
Have a super weekend!
Best wishes
Prepaid24 Management
Hello Le-Roi,
We truly appreciate your compliment and recommendation here on HelloPeter!
At Prepaid24 we really want our clients to feel reassured. Once you have made your EFT, you should know that we will do everything in our power to get your sms and e-mail to you as a matter of urgency.
We also understand however, that mistakes with online transactions happen - which often leaves one feeling helpless.
That is exactly why our support team are on standby ONLINE - 24/7 - to assist anyone who experience a challenge with their prepaid electricity transaction - in a fast , efficient and professional manner.
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!
Have a super weekend!
Best wishes
Prepaid24 Management
Prepaid24's reply30 Jan 2015, 10:26
Official
Hello LVN777,
Hello Le-Roi,
We truly appreciate your compliment and recommendation here on HelloPeter!
At Prepaid24 we really want our clients to feel reassured. Once you have made your EFT, you should know that we will do everything in our power to get your sms and e-mail to you as a matter of urgency.
We also understand however, that mistakes with online transactions happen - which often leaves one feeling helpless.
That is exactly why our support team are on standby ONLINE - 24/7 - to assist anyone who experience a challenge with their prepaid electricity transaction - in a fast , efficient and professional manner.
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!
Have a super weekend!
Best wishes
Prepaid24 Management
Hello Le-Roi,
We truly appreciate your compliment and recommendation here on HelloPeter!
At Prepaid24 we really want our clients to feel reassured. Once you have made your EFT, you should know that we will do everything in our power to get your sms and e-mail to you as a matter of urgency.
We also understand however, that mistakes with online transactions happen - which often leaves one feeling helpless.
That is exactly why our support team are on standby ONLINE - 24/7 - to assist anyone who experience a challenge with their prepaid electricity transaction - in a fast , efficient and professional manner.
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!
Have a super weekend!
Best wishes
Prepaid24 Management