LD
Lou-Maré Denton

1 reviews | Active since Sept 2017

27 Sept 2017, 16:32

Excellent service

My prepaid token did not come through as quickly as usual so I resorted to the online help option. Within minutes Hadley was online and helped me quickly and efficiently to get my token as well as change my email address.

0
Replies (1)
Prepaid24
Prepaid24's reply27 Sept 2017, 16:53
Official

Hallo Lou-Maré,

Thank you for your compliment to Hadley.

At Prepaid24 we strive to consistently exceed your expectations.

We've noted that you rated Hadley with a 1star(complaint) and not a 5 star(compliment), here is the steps to change it from a 1 to a 5:

To change a 1 Star Rating to a 5 Star Rating on Hellopeter:

  • Click on the review that you published for Prepaid24.
  • It will open the review.
  • Scroll down to the Post a Reply window.
  • At the bottom you will see a question Would you like to change your rating?
  • Change the star from a 1 to 5 by clicking on the 5th star.
  • The 5 Stars will change to green.
  • Click on Publish.
  • Your rating will now change from a 1 to a 5 .

Thank you for this, we really do appreciate it.

Have a lovely day and week further.

Kind Regards

Prepaid24

Management Team