MN
Marlize N
1 reviews | Active since Apr 2015
01 Apr 2015, 22:33
Excellent help line service
On 01 April 2015 I purchased pre-paid electricity through Pre-Paid 24. The token was not received after 15minutes post purchase. The 24 hour help-line was contacted online and within minutes the problem had been resolved. Excellent, friendly service!
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Replies (1)
Prepaid24's replyOfficial
15 Apr 2015, 11:46Hello M. Nieuwoudt,
Hello Marlize,
Thank you for taking the time to compliment us here on HelloPeter.com.
It is always great to get feedback from our clients - even more so when they've, like yourself, experienced a delay in receiving a token which our support team could resolve quickly and professionally.
Your experience hopefully also serves as affirmation to prospective clients that we at Prepaid24, place a very high premium on professional, friendly and efficient client service and care and that you can rest assured that our support staff are on standby 24/7 to assist with any challenge you might experience.
We trust you will share your Prepaid24 experience with your close friends and family and look forward to be of assistance to you whenever you might need it again in future.
Have a super week
Prepaid24 Management
Hello Marlize,
Thank you for taking the time to compliment us here on HelloPeter.com.
It is always great to get feedback from our clients - even more so when they've, like yourself, experienced a delay in receiving a token which our support team could resolve quickly and professionally.
Your experience hopefully also serves as affirmation to prospective clients that we at Prepaid24, place a very high premium on professional, friendly and efficient client service and care and that you can rest assured that our support staff are on standby 24/7 to assist with any challenge you might experience.
We trust you will share your Prepaid24 experience with your close friends and family and look forward to be of assistance to you whenever you might need it again in future.
Have a super week
Prepaid24 Management
Prepaid24's reply15 Apr 2015, 11:46
Official
Hello M. Nieuwoudt,
Hello Marlize,
Thank you for taking the time to compliment us here on HelloPeter.com.
It is always great to get feedback from our clients - even more so when they've, like yourself, experienced a delay in receiving a token which our support team could resolve quickly and professionally.
Your experience hopefully also serves as affirmation to prospective clients that we at Prepaid24, place a very high premium on professional, friendly and efficient client service and care and that you can rest assured that our support staff are on standby 24/7 to assist with any challenge you might experience.
We trust you will share your Prepaid24 experience with your close friends and family and look forward to be of assistance to you whenever you might need it again in future.
Have a super week
Prepaid24 Management
Hello Marlize,
Thank you for taking the time to compliment us here on HelloPeter.com.
It is always great to get feedback from our clients - even more so when they've, like yourself, experienced a delay in receiving a token which our support team could resolve quickly and professionally.
Your experience hopefully also serves as affirmation to prospective clients that we at Prepaid24, place a very high premium on professional, friendly and efficient client service and care and that you can rest assured that our support staff are on standby 24/7 to assist with any challenge you might experience.
We trust you will share your Prepaid24 experience with your close friends and family and look forward to be of assistance to you whenever you might need it again in future.
Have a super week
Prepaid24 Management