TM
Themba M

1 reviews | Active since Sept 2010

24 Aug 2016, 08:55

Excellent Customer Service

<p>I wish to commend your "call centre consultant" Melisa , for the way she has handled my prepaid electricity dilemma that I have experienced . She was professional and absolute helpful to make sure she responds to my emails and gave me a call back - she was courteous, patient and friendly. Such professionalism is rare nowadays. Melisa is an asset to your organization. Thanks for sorting it out for me.</p>

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Replies (1)
Prepaid24
Prepaid24's reply26 Aug 2016, 06:23
Official

Morning Themba,

Thank you for sharing your experience with us.

Melissa will be acknowledged and is appreciated. Our online team care and are here to support you. Going the extra mile and making the positive difference is what we are aiming to do continually.

We hope that we can always exceed your expectations!

Have awesome weekend

Prepaid24 - Management Team