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Andreas A

1 reviews | Active since Feb 2018

02 Feb 2018, 08:10

Excellent customer service

I use prepaid24 to buy prepaid electricity tokens and I accidentally used the previous EFT reference in my payment.

This mistake happened around 20:30 - it wasn't 20 minutes before they contacted me asking how I want to allocate the funds I sent them.

They are active and awake even at this time of night. Freddy had the matter resolved in no time at all.

I recommend using prepaid24.

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Replies (1)
Prepaid24
Prepaid24's reply02 Feb 2018, 08:23
Official

Hello Andreas,

Thank you very much for taking the time to compliment our online client support team here on Hellopeter.

At Prepaid24 we value being prompt and efficient. We are also extremely proud of our staff members, who truly care about each and every client, doing their best to make a positive impact in the lives of our clients. They will always go the extra mile to assist you in every way they can.

Please be so kind as to share your Prepaid24 experience with friends and family.

Have a wonderful weekend.

Prepaid24

Management Team