JJ
Jhan J

1 reviews | Active since Jun 2010

13 Feb 2021, 15:53

Excellent Customer Experience from Edinia at Prepaid24

Great customer service goes beyond queries and administration of prepaid tokens or a BOT . It’s about leaving people with a good feeling about your business and in this case about Prepaid24. So thanks to Edinia the consultant who called me promptly in order to assist me. Edinia was professional yet so friendly and understanding. I needed to be helped urgently and Edinia ensured that my query was resolved efficiently. Thank you for putting your customer first Edinia! Love your work.

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Replies (1)
Prepaid24
Prepaid24's reply13 Feb 2021, 16:14
Official
Hello Jhan,

Thank you so much for your lovely compliment and welcome once again to Prepaid24!

We are so glad to hear about your experience and would like to invite you to contact us immediately, if ever you've not received your token within 15 min from making your payment.

At Prepaid24 we are privileged to have a whole team of dedicated support consultants who, like Edinia, are ready with friendly and prompt assistance from 7 a.m till 11 p.m each day of the year.

We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!

Have a great week!

Prepaid24 Management