MJ
Melanie J
1 reviews | Active since Sept 2015
23 Sept 2015, 20:49
Efficiently resolved issue
After many months of not logging in to my Prepaid 24 account, I was unable to login successfully. I clicked on Customer Support, and received an email response which I rep**** to, and a dialogue opened up (I expected automated template responses), plus a phone call from the centre to explain the problem and how they would resolve it. All was sorted out in 10 minutes. Thank you to Vivian.
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Prepaid24's replyOfficial
25 Sept 2015, 09:03Hello MelUltra,
Good day Melanie
Thank you very much for the lovely compliment on HelloPeter.
At Prepaid24 we like to keep our service as personal as possible. We also strive to positively enhance people's live through our actions and interactions, and it certainly seems as if this has been the case. Please be assured that our support staff will always go the extra mile to sort out your queries.
We hope that this level of service will motivate you to spread the word about Prepaid24, as we would like to extend this service to others as well.
Have a wonderful weekend.
Prepaid24 Management
Good day Melanie
Thank you very much for the lovely compliment on HelloPeter.
At Prepaid24 we like to keep our service as personal as possible. We also strive to positively enhance people's live through our actions and interactions, and it certainly seems as if this has been the case. Please be assured that our support staff will always go the extra mile to sort out your queries.
We hope that this level of service will motivate you to spread the word about Prepaid24, as we would like to extend this service to others as well.
Have a wonderful weekend.
Prepaid24 Management
Best regards,
Prepaid24's reply25 Sept 2015, 09:03
Official
Hello MelUltra,
Good day Melanie
Thank you very much for the lovely compliment on HelloPeter.
At Prepaid24 we like to keep our service as personal as possible. We also strive to positively enhance people's live through our actions and interactions, and it certainly seems as if this has been the case. Please be assured that our support staff will always go the extra mile to sort out your queries.
We hope that this level of service will motivate you to spread the word about Prepaid24, as we would like to extend this service to others as well.
Have a wonderful weekend.
Prepaid24 Management
Good day Melanie
Thank you very much for the lovely compliment on HelloPeter.
At Prepaid24 we like to keep our service as personal as possible. We also strive to positively enhance people's live through our actions and interactions, and it certainly seems as if this has been the case. Please be assured that our support staff will always go the extra mile to sort out your queries.
We hope that this level of service will motivate you to spread the word about Prepaid24, as we would like to extend this service to others as well.
Have a wonderful weekend.
Prepaid24 Management
Best regards,