LL
Lene L
1 reviews | Active since Feb 2015
18 Feb 2015, 12:25
Efficient & Speedy service
I purchased electricity online, it was an emergency as I only had 4 credits on my meter. I made payment but did not receive my sms or email with token number. I contacted Lisa who required proof of payment and although the problem was from the banks side (money not reflecting in account of Prepaid24) she processed the payment and sent my token. This whole process must have taken 15-20 minutes. Thank you Lisa and prepaid 24 for excellent and efficient service!!! Much appreciated!!!
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Prepaid24's replyOfficial
20 Feb 2015, 14:41Hello Lenevloggenberg,
Good afternoon Lene,
Thank you so much for your compliment on HelloPeter. It is much appreciated!
We want to thank and congratulate you as well, for following our procedure so well, when not receiving your token within 15 minutes.
Gremlins do creep in, but it is for this reason that our staff is on call 24 - 7 to handle all client concerns. We are proud of Lisa and also of all her colleagues.
We will be sure to share your compliment with her. If we may, we would like to ask you to inform your family and friends of the Prepaid24/Koopkrag24 service. We would like to assist them as well, and make life a little easier, especially when it comes to the purchasing of airtime and electricity.
Have a blessed weekend,
BG - Prepaid24Management
Good afternoon Lene,
Thank you so much for your compliment on HelloPeter. It is much appreciated!
We want to thank and congratulate you as well, for following our procedure so well, when not receiving your token within 15 minutes.
Gremlins do creep in, but it is for this reason that our staff is on call 24 - 7 to handle all client concerns. We are proud of Lisa and also of all her colleagues.
We will be sure to share your compliment with her. If we may, we would like to ask you to inform your family and friends of the Prepaid24/Koopkrag24 service. We would like to assist them as well, and make life a little easier, especially when it comes to the purchasing of airtime and electricity.
Have a blessed weekend,
BG - Prepaid24Management
Best regards,
Prepaid24's reply20 Feb 2015, 14:41
Official
Hello Lenevloggenberg,
Good afternoon Lene,
Thank you so much for your compliment on HelloPeter. It is much appreciated!
We want to thank and congratulate you as well, for following our procedure so well, when not receiving your token within 15 minutes.
Gremlins do creep in, but it is for this reason that our staff is on call 24 - 7 to handle all client concerns. We are proud of Lisa and also of all her colleagues.
We will be sure to share your compliment with her. If we may, we would like to ask you to inform your family and friends of the Prepaid24/Koopkrag24 service. We would like to assist them as well, and make life a little easier, especially when it comes to the purchasing of airtime and electricity.
Have a blessed weekend,
BG - Prepaid24Management
Good afternoon Lene,
Thank you so much for your compliment on HelloPeter. It is much appreciated!
We want to thank and congratulate you as well, for following our procedure so well, when not receiving your token within 15 minutes.
Gremlins do creep in, but it is for this reason that our staff is on call 24 - 7 to handle all client concerns. We are proud of Lisa and also of all her colleagues.
We will be sure to share your compliment with her. If we may, we would like to ask you to inform your family and friends of the Prepaid24/Koopkrag24 service. We would like to assist them as well, and make life a little easier, especially when it comes to the purchasing of airtime and electricity.
Have a blessed weekend,
BG - Prepaid24Management
Best regards,