JW
Jade W

1 reviews | Active since Dec 2020

01 Aug 2022, 12:42

Efficient Service

I purchased Uber vouchers from Prepaid 24 on Saturday morning at 2:15am .. as I am a night owl, however there was an error for some reason the vouchers were invalid. I then logged a query with the support team.. who assisted me efficiently within an hour to two hours.. my query was resolved. Apparently they have security measures in place to avoid ***** and all .. which is very good! It is so easy to get ****med these days.

After a security checks and sending them proof of payments I received my order. I cannot lie I was frustrated a bit, however I do appreciate the security measures that the company has in place, and again thank you for the efficient service - I would recommend their services to anyone - just do not make purchases late at night :)

Thank you.

0
Replies (1)
Prepaid24
Prepaid24's reply01 Aug 2022, 13:19
Official
 Hello Jade, 

Thank you for your compliment and positive feedback on Prepaid24's service. 

At Prepaid24.co.za, we strive to consistently Exceed our clients’ Expectations and trust that we were able to do so in helping to solve your challenge. 

For more information on some of our other products & services, feel free to visit our website on www.prepaid24.com. Our support team is also available every day from 07:00 to 23:00 on our Live Chat facility. 

Have a lovely day further! 

Yours Sincerely, The Prepaid24 Team 

Prepaid24 – “EXCEEDING EXPECTATIONS”