1 reviews | Active since May 2017

17 May 2017, 04:47

Efficient online purchases ........What a joke !!!!!!!!!!!!!!!!!!!

<p>Everytime we do a purchase online , we need to contact call centre 7 hours later to send ticket .</p> <p>This is the simple stuff that shoud happen naturally . They need to check out ssts.co.za to see how it should be done . System sucks big time . .... We actually done a test. It is quicker to get in your car and drive 5 km to the nearest paystation , stand in que and drive back with a token , than to purchase online with prepaid 24 .</p> <p>Rediculous .</p>

0
Replies (1)
's update18 May 2017, 14:14
Reviewer Update

Deesdae is dit n standaard in Suid Afrika dat kliente diens 'n bysaak is .Maar die manier hoe julle die situasie hanteer het wys vir my dat julle werklik klientediens ernstig opvat en dat dit werklik 'n eenmalige situasie was. Ook die feit dat julle bereid is om na insette van ons kliente te luister .

Agv 'n puik Klientediens Bestuurder verander ek my rating na 5 ster want dis wat Werner my gebied het .