BM
Bhekumuzi M
1 reviews | Active since Dec 2021
31 Dec 2021, 16:18
Customer Service
Prepaid24 has no customer care line where you can chat with human in real-time. Their online support is not effective at all
Helpful (0)
Replies (3)0
Replies (3)
Prepaid24's replyOfficial
31 Dec 2021, 17:49Good day Bhekumuzi
Thank you so much for taking my call.
As discussed, I will send you an alternative email address where you can make contact with us.
I have also had a look at your statement and will send the break-down via mail.
Once again we do apologize for the inconvenience and hope that the communication lines will be more accessible.
May you and your family have a Happy New Year and please do stay safe!!!
Kind regards
Prepaid24 Team
Thank you so much for taking my call.
As discussed, I will send you an alternative email address where you can make contact with us.
I have also had a look at your statement and will send the break-down via mail.
Once again we do apologize for the inconvenience and hope that the communication lines will be more accessible.
May you and your family have a Happy New Year and please do stay safe!!!
Kind regards
Prepaid24 Team
Prepaid24's reply31 Dec 2021, 17:49
Official
Good day Bhekumuzi
Thank you so much for taking my call.
As discussed, I will send you an alternative email address where you can make contact with us.
I have also had a look at your statement and will send the break-down via mail.
Once again we do apologize for the inconvenience and hope that the communication lines will be more accessible.
May you and your family have a Happy New Year and please do stay safe!!!
Kind regards
Prepaid24 Team
Thank you so much for taking my call.
As discussed, I will send you an alternative email address where you can make contact with us.
I have also had a look at your statement and will send the break-down via mail.
Once again we do apologize for the inconvenience and hope that the communication lines will be more accessible.
May you and your family have a Happy New Year and please do stay safe!!!
Kind regards
Prepaid24 Team
BM
Bhekumuzi M's updateReviewer Update
31 Dec 2021, 17:54Thank you for responding promptly to my concern. I look forward to a great new year of working with you
BM
Bhekumuzi M's update31 Dec 2021, 17:54
Reviewer Update
Thank you for responding promptly to my concern. I look forward to a great new year of working with you
Prepaid24's replyOfficial
10 Jan 2022, 11:50Good day Bhekumuzi,
Thank you for confirming that you will be using our system .
Again apologies for the inconvenience caused.
Kind regards ,
Prepaid24 Team
Thank you for confirming that you will be using our system .
Again apologies for the inconvenience caused.
Kind regards ,
Prepaid24 Team
Prepaid24's reply10 Jan 2022, 11:50
Official
Good day Bhekumuzi,
Thank you for confirming that you will be using our system .
Again apologies for the inconvenience caused.
Kind regards ,
Prepaid24 Team
Thank you for confirming that you will be using our system .
Again apologies for the inconvenience caused.
Kind regards ,
Prepaid24 Team