US
Ursula S
1 reviews | Active since Apr 2011
28 Oct 2019, 13:09
CUSTOMER FOCUS TEN-OUT-OF-TEN
Prepaid24 = CUSTOMER CENTRICITY! Brendan was the online assistant who helped me resolve my online prepaid electricity purchase today. I was stressed out as I was under the impression I made a purchase for the incorrect meter. He very quickly responded to me and gave me the correct information. He was friendly, knew exactly what the problem was and resolved it within minutes. He was patient and professional. Prepaid24 have an online chat service which is very convenient and effective - keep up the good work team! TELL YOUR FRIENDS to use their service, you wont regret it! Ursula
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Prepaid24's replyOfficial
28 Oct 2019, 13:22Hello Ursula,
Thank you very much for taking the time to compliment Brendan here on Hellopeter.
At Prepaid24 we value being prompt and efficient. We are also extremely proud of our staff members, who truly care about each and every client, doing their best to make a positive impact in the lives of our clients. They will always go the extra mile to assist you in every way they can.
Please be so kind as to share your Prepaid24 experience with friends and family.
Have a wonderful week/weekend.
Prepaid24
Management Team
Prepaid24's reply28 Oct 2019, 13:22
Official
Hello Ursula,
Thank you very much for taking the time to compliment Brendan here on Hellopeter.
At Prepaid24 we value being prompt and efficient. We are also extremely proud of our staff members, who truly care about each and every client, doing their best to make a positive impact in the lives of our clients. They will always go the extra mile to assist you in every way they can.
Please be so kind as to share your Prepaid24 experience with friends and family.
Have a wonderful week/weekend.
Prepaid24
Management Team