1 reviews | Active since Apr 2017
Clown fest
<p>I decided to give this site a try as Standard bank is more offline than online these days.</p> <p>Extremely unintuitive website and after having the one time password not work three times in a row even after customer support I decided to ask for a refund.</p> <p>Allister at customer support ignored my request and continued to try and sell me electricity, after I insisted I wanted a refund I was told this would take days to do.</p> <p>Funny how they have no problem taking your money 24/7 but only have sad stories and excuces when you want it back.</p> <p>I suspect something fishy is going on here.</p>
Hi Mike,
Thank you for taking my call and allowing us the opportunity to assist you further and for allowing us to issue a electricity token to you.
We do like to apologise for any inconvenience caused and would like to assure you that we always have your best interest at heart.
For easy payments towards your electricity token, you can use E followed by your cellphone number i.e. E*** and a token to the amount that you deposited will be issued directly to your cellphone via SMS and a e-mail to your registered e-mail address.
Remember that our support team is available daily between 6am and 12am to be of assistance.
Kind Regards
Werner Redelinghuys
Prepaid24 Client Support Services
Hi Mike,
Thank you for taking my call and allowing us the opportunity to assist you further and for allowing us to issue a electricity token to you.
We do like to apologise for any inconvenience caused and would like to assure you that we always have your best interest at heart.
For easy payments towards your electricity token, you can use E followed by your cellphone number i.e. E*** and a token to the amount that you deposited will be issued directly to your cellphone via SMS and a e-mail to your registered e-mail address.
Remember that our support team is available daily between 6am and 12am to be of assistance.
Kind Regards
Werner Redelinghuys
Prepaid24 Client Support Services