CS
Cecilia S
1 reviews | Active since Aug 2015
14 Aug 2015, 10:06
Change of cell phone number for prepaid payment
I made a payment to Prepaid24 for my electricity and changed my old cell number to my new cell number. I received a sms to register on the Prepaid website before my payment can be processed. James assisted me on the chat room option and really went the extra mile to assist me and he arranged in 15 minutes time for the payment to be processed. I was impressed by his efficient and prompt service. The chat room is a wonderful tool to use to assist clients.<br> Thank you,<br> Cecilia Strydom
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Prepaid24's replyOfficial
14 Aug 2015, 15:00Hello Marais789,
Hello Cecilia,
Thank you so much. We really appreciate your great compliment.
At Prepaid24 we enjoy being able to make a difference in people's day to day lives. Our live online chat facility is manned - 24/7 - throughout the year, by a dedicated support team who, like James, will always go the extra mile to resolve challenges and answer questions that our clients might have.
You are most welcome to contact us whenever you require assistance or have not received your tokens within 15 min from making a payment.
Have an awesome weekend and if we may ask, please share the good news of Prepaid24 and our friendly staff with your friends and family?
Warm regards,
Prepaid24 Management
Hello Cecilia,
Thank you so much. We really appreciate your great compliment.
At Prepaid24 we enjoy being able to make a difference in people's day to day lives. Our live online chat facility is manned - 24/7 - throughout the year, by a dedicated support team who, like James, will always go the extra mile to resolve challenges and answer questions that our clients might have.
You are most welcome to contact us whenever you require assistance or have not received your tokens within 15 min from making a payment.
Have an awesome weekend and if we may ask, please share the good news of Prepaid24 and our friendly staff with your friends and family?
Warm regards,
Prepaid24 Management
Prepaid24's reply14 Aug 2015, 15:00
Official
Hello Marais789,
Hello Cecilia,
Thank you so much. We really appreciate your great compliment.
At Prepaid24 we enjoy being able to make a difference in people's day to day lives. Our live online chat facility is manned - 24/7 - throughout the year, by a dedicated support team who, like James, will always go the extra mile to resolve challenges and answer questions that our clients might have.
You are most welcome to contact us whenever you require assistance or have not received your tokens within 15 min from making a payment.
Have an awesome weekend and if we may ask, please share the good news of Prepaid24 and our friendly staff with your friends and family?
Warm regards,
Prepaid24 Management
Hello Cecilia,
Thank you so much. We really appreciate your great compliment.
At Prepaid24 we enjoy being able to make a difference in people's day to day lives. Our live online chat facility is manned - 24/7 - throughout the year, by a dedicated support team who, like James, will always go the extra mile to resolve challenges and answer questions that our clients might have.
You are most welcome to contact us whenever you require assistance or have not received your tokens within 15 min from making a payment.
Have an awesome weekend and if we may ask, please share the good news of Prepaid24 and our friendly staff with your friends and family?
Warm regards,
Prepaid24 Management