SM
Stacey-Lee Marshall

1 reviews | Active since May 2016

26 May 2016, 11:36

Building great customer rapport through excellent service delivery

<p>It's always a pleasure dealing with the Prepaid24 live chat team. They are always on point, professional and super efficient. Keep this up, and I will continue making use of the services that prepaid24 provides.</p>

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Replies (1)
Prepaid24
Prepaid24's reply30 May 2016, 05:13
Official

Hello Stacey-Lee,

We are very glad that you had such positive experience with Online Support team and appreciate that you took the time to share your experience here on HelloPeter. We will make sure to share your feedback with them.

At Prepaid24 we understand that challenges with prepaid electricity come at the most inconvenient times. That is why quick response and friendly professional assistance through our Live Chat facility forms the basis of our client service.

Please be assured that we will continue to go out of our way to assisting you with any challenge you might experience in the future. If we may ask, please invite your friends and family to make use of our payment platform for their prepaid electricity and airtime? (We now also do Direct Data top-ups!).We will surely extend the same level of service to them.

Warm regards

Prepaid24 Management