Beware - your bank card details are not safe with them

Item: Prepaid24
Rating: 1
Author: Rivash D

I made a purchase on prepaid24 using my bank card.

Within an hour of the purchase the card details were compromised. Luckily I did not lose any money because my bank first sends the approval messages.

The card I used on prepaid24 had an attempted transaction at Betway. It is either a coincidence or prepaid24 compromises your credit card information.

Helpful (0)

Replies (1)

Prepaid24's replyOfficial

13 Jan 2025, 07:56

Hi Rivash,

I hope this message finds you well.

We understand the concern regarding the issue with the funds nearly being withdrawn from your account and want to express our sympathy. However, please note that Prepaid24 is not responsible for this situation, as we do not have access to your account information or personal details.

When using our services, you make a payment to our banking account, just as you would for any individual or other payment obligation. As a result, we cannot share your personal details with anyone, since we do not have access to them.

If this issue arises again, we recommend reaching out to PayFast for further investigation.

Should you have any further questions, feel free to reach out.

Wishing you a wonderful day ahead!

Kind regards,
Zeeta - Prepaid24 Team

Prepaid24's reply13 Jan 2025, 07:56

Official

Hi Rivash,

I hope this message finds you well.