JN
Joash N
1 reviews | Active since Feb 2020
03 Feb 2022, 12:26
Bad service
Took payment but did not get my electricity token
Helpful (0)
Replies (1)0
Replies (1)
Prepaid24's replyOfficial
03 Feb 2022, 13:30Good day Joash Naidoo,
Thank you for taking my call.
As discussed we can confirmed that your Municipality is currently offline. We are monitoring the situation and are receiving regular updates from their side.
Rest assured that we will process your payment and send your tokens to you the moment your municipality is online again.
As per the conversation we are aware of the issue with the municipality that shows online on the website,our technical team is busy fixing it.
We apologize for he inconvenience caused and will sent you your token once your municipality is online again.
Have a wonderful day further!
Kind Regards,Prepaid24 Management
Prepaid24 – “EXCEEDING EXPECTATIONS
Thank you for taking my call.
As discussed we can confirmed that your Municipality is currently offline. We are monitoring the situation and are receiving regular updates from their side.
Rest assured that we will process your payment and send your tokens to you the moment your municipality is online again.
As per the conversation we are aware of the issue with the municipality that shows online on the website,our technical team is busy fixing it.
We apologize for he inconvenience caused and will sent you your token once your municipality is online again.
Have a wonderful day further!
Kind Regards,Prepaid24 Management
Prepaid24 – “EXCEEDING EXPECTATIONS
Prepaid24's reply03 Feb 2022, 13:30
Official
Good day Joash Naidoo,
Thank you for taking my call.
As discussed we can confirmed that your Municipality is currently offline. We are monitoring the situation and are receiving regular updates from their side.
Rest assured that we will process your payment and send your tokens to you the moment your municipality is online again.
As per the conversation we are aware of the issue with the municipality that shows online on the website,our technical team is busy fixing it.
We apologize for he inconvenience caused and will sent you your token once your municipality is online again.
Have a wonderful day further!
Kind Regards,Prepaid24 Management
Prepaid24 – “EXCEEDING EXPECTATIONS
Thank you for taking my call.
As discussed we can confirmed that your Municipality is currently offline. We are monitoring the situation and are receiving regular updates from their side.
Rest assured that we will process your payment and send your tokens to you the moment your municipality is online again.
As per the conversation we are aware of the issue with the municipality that shows online on the website,our technical team is busy fixing it.
We apologize for he inconvenience caused and will sent you your token once your municipality is online again.
Have a wonderful day further!
Kind Regards,Prepaid24 Management
Prepaid24 – “EXCEEDING EXPECTATIONS