CJ
Craig J

1 reviews | Active since Aug 2019

24 Nov 2022, 13:30

Awesome Service From Prepaid24

We had technicians of City Power replace our prepaid meter last week, for reasons unknown. I was told that the registration of the meter would be taken care of by City Power, but after a week when I tried to purchase credit, it became evident that City Power had obviously not done the job. After two frustrating and fruitless visits to my nearest City Power Depot, I still had no idea whether or not they were going to register the new meter number. Subsequently, I got hold of Cecile at Prepaid24, who sorted out the problem within half an hour. She even phoned to ensure that she had all the right details. Well done Cecile and by extension Prepaid24, for amazing service! Perhaps you could give the employees of City Power some training in service and professionalism?

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Replies (1)
Prepaid24
Prepaid24's reply28 Nov 2022, 08:43
Official
 
Hello Craig, 

Thank you for your compliment and positive feedback on Cecile’s service. 

At Prepaid24.co.za, we strive to consistently Exceed our clients’ Expectations and trust that we were able to do so in helping to solve your challenge. 

For more information on some of our other products & services, feel free to visit our website on www.prepaid24.com. Our support team is also available every day from 07:00 to 23:00 on our Live Chat facility. 

Have a lovely day further! 

Yours Sincerely, 
The Prepaid24 Team 

Prepaid24 – “EXCEEDING EXPECTATIONS” 

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