1 reviews | Active since Apr 2014

04 Feb 2015, 18:21

AWESOME SERVICE

I paid my prepaid electricity with the wrong reference number. I followed the isntructions to get to live chat and a very friendly consultant assisted me and got me sorted in litterally 5 minutes!! THANK YOU FOR AWESOME SERVICE!!!

0
Replies (1)
Prepaid24
Prepaid24's reply05 Feb 2015, 11:10
Official
Hello YolandiBrindeau,

We are very glad to hear about your experience and appreciate that you took the time to share your feedback here on HelloPeter.com.

Here at Prepaid24, our online support personnel regard each client query as a priority and they are ready to assist with any challenge - any time of day or night.

We really would like all our clients to feel reassured that once you have made your payment, we will do everything in our power to get your sms and e-mail to you as a matter of urgency. So, please do not hesitate to contact us again if ever you have not received your token within 15 min from making your payment.

Have an awesome weekend Yolandi and if we may ask, please share the good news of Prepaid24 and our friendly staff with your friends and family?

Best wishes
Prepaid24 Management