Avoid Prepaid24.co.za for data purchases. Look for more reliable options.

Item: Prepaid24
Rating: 1
Author: Fuad A

I purchased R500 MTN Super Data from Prepaid24 on June 11, 2024, but never received it. Despite multiple emails, their customer service was unhelpful and misleading. They claimed the data was loaded, but it wasn't. Their lack of transparency and false assurances were frustrating.

Helpful (0)

Replies (1)

Prepaid24's replyOfficial

20 Jun 2024, 06:33

Good day Fuad,

Thank you for taking our call regarding your data transaction.

As confirmed, we have re-escalated your transaction to our main vendor for further investigation.

Once we receive feedback from them, we will revert back to you with the necessary information.

We do sincerely apologize for the inconvenience caused and the delay in receiving your data.

Have a wonderful day further!

Yours Sincerely,
The Prepaid24 Team

Prepaid24's reply20 Jun 2024, 06:33

Official