PW
Pieter W
1 reviews | Active since Jul 2012
11 Feb 2015, 11:31
assistance with delayed payment
Compliments to Prepaid24's online team - Steven helped me immediately when <br> I phoned to enquire about my slow to arrive prepaid electricity token - which turned out to be due to the banks.<br> <br> Keep it up!
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Prepaid24's replyOfficial
11 Feb 2015, 12:29Hello pieterwatson,
We appreciate that you contacted us to enquire about your delayed token and then took the time to compliment our online support team here on HelloPeter.com.
At Prepaid24 we really want our clients to feel reassured that, although we do sometimes face challenges or delays with network providers, internet providers, banks and municipalities, once you have made your EFT, we will do everything in our power to get your SMS and e-mail to you as a matter of urgency.
That is one of the reasons why we invite clients to contact us on our 24/7 LIVE online support if ever they experience a delay of more than 15 min.
We hope that you will let your friends and family know that they are always welcome to chat to us online if ever they experience challenges with their transactions.
Thank you once again for complimenting Prepaid24.
Best wishes
Prepaid24 Management
We appreciate that you contacted us to enquire about your delayed token and then took the time to compliment our online support team here on HelloPeter.com.
At Prepaid24 we really want our clients to feel reassured that, although we do sometimes face challenges or delays with network providers, internet providers, banks and municipalities, once you have made your EFT, we will do everything in our power to get your SMS and e-mail to you as a matter of urgency.
That is one of the reasons why we invite clients to contact us on our 24/7 LIVE online support if ever they experience a delay of more than 15 min.
We hope that you will let your friends and family know that they are always welcome to chat to us online if ever they experience challenges with their transactions.
Thank you once again for complimenting Prepaid24.
Best wishes
Prepaid24 Management
Prepaid24's reply11 Feb 2015, 12:29
Official
Hello pieterwatson,
We appreciate that you contacted us to enquire about your delayed token and then took the time to compliment our online support team here on HelloPeter.com.
At Prepaid24 we really want our clients to feel reassured that, although we do sometimes face challenges or delays with network providers, internet providers, banks and municipalities, once you have made your EFT, we will do everything in our power to get your SMS and e-mail to you as a matter of urgency.
That is one of the reasons why we invite clients to contact us on our 24/7 LIVE online support if ever they experience a delay of more than 15 min.
We hope that you will let your friends and family know that they are always welcome to chat to us online if ever they experience challenges with their transactions.
Thank you once again for complimenting Prepaid24.
Best wishes
Prepaid24 Management
We appreciate that you contacted us to enquire about your delayed token and then took the time to compliment our online support team here on HelloPeter.com.
At Prepaid24 we really want our clients to feel reassured that, although we do sometimes face challenges or delays with network providers, internet providers, banks and municipalities, once you have made your EFT, we will do everything in our power to get your SMS and e-mail to you as a matter of urgency.
That is one of the reasons why we invite clients to contact us on our 24/7 LIVE online support if ever they experience a delay of more than 15 min.
We hope that you will let your friends and family know that they are always welcome to chat to us online if ever they experience challenges with their transactions.
Thank you once again for complimenting Prepaid24.
Best wishes
Prepaid24 Management