SM
Sanli M
1 reviews | Active since Jul 2009
05 Mar 2015, 11:18
Assistance in retrieving voucher number
I purchased prepaid electricity at 20:00 the previous night. We did not receive a voucher number immediately and decided to wait until the morning to contact Prepaid24. <br> In the morning I contacted Prepaid24 via their LiveChat. Vicki Malherbe assisted me in sending in checking their bank account, as well as retrieving my POP to send to them. We received the voucher number soon after.
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Prepaid24's replyOfficial
05 Mar 2015, 11:55Hello bella13,
Good Morning Sanli,
Trust you are well.
Thank you so much for your compliment on HelloPeter.
We would like to invite you in future, that should you not receive your voucher within 15 minutes, after making payment, that you contact our support team. They are ready to assist 24 -7, with any challenge a client might have.
We are glad that your issue has been resolved fact and effectively, and will be certain to convey your message to Vicki and our support team.
We look forward to servicing you in the near future,
Blessings,
BG - Prepaid24Management
Good Morning Sanli,
Trust you are well.
Thank you so much for your compliment on HelloPeter.
We would like to invite you in future, that should you not receive your voucher within 15 minutes, after making payment, that you contact our support team. They are ready to assist 24 -7, with any challenge a client might have.
We are glad that your issue has been resolved fact and effectively, and will be certain to convey your message to Vicki and our support team.
We look forward to servicing you in the near future,
Blessings,
BG - Prepaid24Management
Prepaid24's reply05 Mar 2015, 11:55
Official
Hello bella13,
Good Morning Sanli,
Trust you are well.
Thank you so much for your compliment on HelloPeter.
We would like to invite you in future, that should you not receive your voucher within 15 minutes, after making payment, that you contact our support team. They are ready to assist 24 -7, with any challenge a client might have.
We are glad that your issue has been resolved fact and effectively, and will be certain to convey your message to Vicki and our support team.
We look forward to servicing you in the near future,
Blessings,
BG - Prepaid24Management
Good Morning Sanli,
Trust you are well.
Thank you so much for your compliment on HelloPeter.
We would like to invite you in future, that should you not receive your voucher within 15 minutes, after making payment, that you contact our support team. They are ready to assist 24 -7, with any challenge a client might have.
We are glad that your issue has been resolved fact and effectively, and will be certain to convey your message to Vicki and our support team.
We look forward to servicing you in the near future,
Blessings,
BG - Prepaid24Management