CS
Chris S
1 reviews | Active since Oct 2022
29 Nov 2024, 07:05
Always technical issues
Lately I've experienced issues everytime I try to buy electricity or water through their platform. This was the last time I bought any product through this platform.
Helpful (0)
Replies (1)0
Replies (1)
Prepaid24's replyOfficial
02 Dec 2024, 12:43Good day Chris,
We escalated your query to our main vendor as we notice your meter has not yet been updated to KRN 2.
We received feedback and your meter's software was updated and your transaction processed successfully. Your tokens were emailed to you.
We apologize for the inconvenience caused.
Yours Sincerely,
Zeeta - The Prepaid24 Team
Prepaid24 – “EXCEEDING EXPECTATIONS”
We escalated your query to our main vendor as we notice your meter has not yet been updated to KRN 2.
We received feedback and your meter's software was updated and your transaction processed successfully. Your tokens were emailed to you.
We apologize for the inconvenience caused.
Yours Sincerely,
Zeeta - The Prepaid24 Team
Prepaid24 – “EXCEEDING EXPECTATIONS”
Best regards,
Prepaid24's reply02 Dec 2024, 12:43
Official
Good day Chris,
We escalated your query to our main vendor as we notice your meter has not yet been updated to KRN 2.
We received feedback and your meter's software was updated and your transaction processed successfully. Your tokens were emailed to you.
We apologize for the inconvenience caused.
Yours Sincerely,
Zeeta - The Prepaid24 Team
Prepaid24 – “EXCEEDING EXPECTATIONS”
We escalated your query to our main vendor as we notice your meter has not yet been updated to KRN 2.
We received feedback and your meter's software was updated and your transaction processed successfully. Your tokens were emailed to you.
We apologize for the inconvenience caused.
Yours Sincerely,
Zeeta - The Prepaid24 Team
Prepaid24 – “EXCEEDING EXPECTATIONS”
Best regards,