MD
Magdaleen D

1 reviews | Active since Jul 2018

18 Jul 2019, 14:45

10/10 Would Recommend!

I have used Prepaid24's services for more than two years to buy electricity for work (I manage a handful of properties) as well as airtime and data for the company cell phone. I specifically chose Prepaid24 because they have the option to make use of the Smartfund, as I do not have access to the company credit card and now the financial manager can just pay money into the Smartfund once a month. This works great for what I need.

I never expected the excellent customer service!!! Every single time I have had an issue, prepaid24 sorted it out immediately. Most of the issues wasn't even their fault (usually on my side or the electricity suppliers' side), but they will follow up and follow up until they can sort out your issue. Every single staff member that I have so far dealt with, radiated commitment to their job and concern for the customer's issue. Well done Prepaid24!

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Replies (1)
Prepaid24
Prepaid24's reply18 Jul 2019, 15:14
Official
Good afternoon Magdaleen

Thank you very much for taking the time to compliment our online client support team here on Hellopeter. 

At Prepaid24 we value being prompt and efficient. We are also extremely proud of our staff members, who truly care about each and every client, doing their best to make a positive impact in the lives of our clients. They will always go the extra mile to assist you in every way they can. 

Please be so kind as to share your Prepaid24 experience with friends and family. 

Have a wonderful day! 

Prepaid24 

Management Team 

Best regards,