BT
Bontle T
1 reviews | Active since May 2025
05 May 2025, 07:06
100% Do Not Recommend!!!
Terrible service after more than 24hrs I still haven't received the tokens. The founds were debited from my account and yet they keep telling me that the funds do not reflect on their side. I followed up with Ozow and everything is fine on their side but PP24 keep claiming no funds. I regret using this platform.
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Prepaid24's replyOfficial
06 May 2025, 07:15Good Morning Bontle
We tried calling you but reached your voicemail.
Apologies for the inconvenience caused regarding your 2 x payments. Unfortunately, in order for us to proceed with processing any transaction - it needs to reflect in our bank account.
Please do take into consideration weekend and public holidays that could've also caused the delay.
As mentioned previously, we have been monitoring on our account since you contacted us and your payments have finally reflected in our bank account.
After the unsuccessful call, we have sent you an email to confirm if we should still proceed with processing your payments.
We await your response to that mail.
Once again, we apologize for the delay and appreciate your patience and understanding.
Prepaid24Team - Zeeta
We tried calling you but reached your voicemail.
Apologies for the inconvenience caused regarding your 2 x payments. Unfortunately, in order for us to proceed with processing any transaction - it needs to reflect in our bank account.
Please do take into consideration weekend and public holidays that could've also caused the delay.
As mentioned previously, we have been monitoring on our account since you contacted us and your payments have finally reflected in our bank account.
After the unsuccessful call, we have sent you an email to confirm if we should still proceed with processing your payments.
We await your response to that mail.
Once again, we apologize for the delay and appreciate your patience and understanding.
Prepaid24Team - Zeeta
Prepaid24's reply06 May 2025, 07:15
Official
Good Morning Bontle
We tried calling you but reached your voicemail.
Apologies for the inconvenience caused regarding your 2 x payments. Unfortunately, in order for us to proceed with processing any transaction - it needs to reflect in our bank account.
Please do take into consideration weekend and public holidays that could've also caused the delay.
As mentioned previously, we have been monitoring on our account since you contacted us and your payments have finally reflected in our bank account.
After the unsuccessful call, we have sent you an email to confirm if we should still proceed with processing your payments.
We await your response to that mail.
Once again, we apologize for the delay and appreciate your patience and understanding.
Prepaid24Team - Zeeta
We tried calling you but reached your voicemail.
Apologies for the inconvenience caused regarding your 2 x payments. Unfortunately, in order for us to proceed with processing any transaction - it needs to reflect in our bank account.
Please do take into consideration weekend and public holidays that could've also caused the delay.
As mentioned previously, we have been monitoring on our account since you contacted us and your payments have finally reflected in our bank account.
After the unsuccessful call, we have sent you an email to confirm if we should still proceed with processing your payments.
We await your response to that mail.
Once again, we apologize for the delay and appreciate your patience and understanding.
Prepaid24Team - Zeeta