Worst Service, I think its a ****

Hi my name is Andronica, I live in Pretoria I bought an iPhone Xs Max on the 20th of December at premium IPhones za they promised a same day delivery in Pretoria . They sent an apology for delaying the delivery on the 22nd of December. It's the 24th of December and I haven't heard anything from them and they are not replying to my messages. They advise their online store on Instagram @premiumiphones_za