Stay away from Premium Steel

After not receiving my order for 3 months , no one answers mails or phone calls , this is the type of people you will deal with when doing business with premium steel. I still have not received my order. Look at how they threaten you. This was an email stating I can’t get my order until I fulfill their conditions. STAY AWAY FROM THEM.

From premium steel in an email :

Upon evaluation we have discovered a few orders in the last few months were not manufactured. Your order has been found to not have been made due to this error on our part and we apologize for this oversight. We are contacting the affected clients and offering them the following two options: 1) Full refund of the paid sum upon receipt of your banking details and processing by our finance department. (This generally takes 5 to 7 days) 2) Reinstatement of the order with a new delivery date to be provided.

Very important: If you are found to have posted any comments on any social media platform we will not process your refund or reinstate your order until the comment is removed. We are of the view that our temporary problems do not entitle anyone to permanently defame/mention our business on any public platform without our express consent in writing and regard such a mention/defamation until corrected as a reasonable cause to refuse to process a refund or manufacture the ordered goods. All present social media comments are being contacted with the same proposal and may elect to receive a refund/proceed with the order or keep their www.hellopeter.com comment in place. If not removed within 7 days of receiving this reasonable request we will allocate the full value of your order to delictual damages suffered if your comment is in fact adverse to our business.