Worst Management I have ever experienced!!!!

<p>This gym lacks some serious management s****s!!! I have been a member for a while and attend this gym solely for the classes (4x per week). All of a sudden 2 of the classes were cancelled without prior notice to gym members or any form of communication what so ever.</p> <p>When questioning this and asking a manager Bazil to consider negotiating a better rate for just the class members they simply said “someone will contact you to discuss" after waiting almost 2 weeks for a phone call (of which I kept reminding the floor manager Philip and advised him that no one has contacted me) I finally get a phone call from a very rude director Denise whom was extremely unhelpful, could not handle the situation and went off at me (I am the client - listen to my dispute and reason with not don't just shut me down). I was told that no compensation would be considered as they do not stipulate the number of classes in the contract and have happily allowed 5 class members to cancel their memberships (after taking a full months payment for the next month).</p> <p>No notice was given where in this case a months’ notice should be give (as we have to give a months’ notice to terminate our contracts) and this was my argument - I am forced to pay a full month without any warning of changes and then be told "you will not be receiving any compensation if that's what you are looking for" . </p> <p>They then go on by saying we have new classes for you which cost an extra R1200 on top of our R350 gym contract fee - so now I have to pay 4 x the price for the same amount of classes and we are supposed to just accept this!</p> <p>There is ZERO communication between this gym and its members and they are sharks when it comes to their contract wording. I would NOT recommend anyone to sign up with this gym as they don't care about their members and only care about the money they make .</p> <p>Just remember it is the members that pay your salary and without care you will lose them all.</p> <p>This is just a review you may want to consider when looking for a new gym.</p>