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NIKELWA S

1 reviews | Active since Jan 2014

19 Sept 2020, 19:23

The Worst service and stay

East London ICC Is doing renovations and their services are so limited that they offer a horrible stay. There is no WiFi and room service is a no go too . Worst of all Due to their renovations my car got scratched now it's been a back and forth for the past 2 weeks about whos fault it is. There is no parking, No room Service now this also means no one will take out the trash till you leave, limited menu.its like being at a bed and breakfast but paying for a hotel.

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Replies (1)
Premier Hotels and Resorts
Premier Hotels and Resorts's reply22 Sept 2020, 09:12
Official
Dear Nikelwa,

Please accept our apologies for the experiences that you have had at Premier Hotel ELICC. We are hard at work on improving our service offering to ensure a better stay experience for all guests. 
Yours in HospitalityPremier Hotel ELICC Guest Relations