overcharged and ********** !!!!!!!!!!!!!

I booked accommodation for 3 adults for to stay over at the Premier Hotel OR Tambo on Sat21/4 & check out Sun 22/4. I was assisted by Mercy Dolamo. She confirmed that 3 adults would be able to sleep in a STD Room. When we arrived at the hotel & met with Lebo @ reception she confirmed that the booking was incorrect. Rather awkward and embarrassed we had to make an additional payment. The staff are unaccommodating, unfriendly, unhelpful and not interested in the guests at all. I will never use or recommend this hotel to anyone . PEOPLE BECAREFULL!!!!!!!!!!!!!!!!!!!