Nightmare at Premier Hotel Cape Town

I arrived at Premier Hotel Cape Town on the 4th of January 2022.I used Bookings.Com for my booking.As I arrived,I saw that the rooms were nothing like the pics advertised.The pool was green.My aircon did not wirk.My toilet did not flu***** was a nightmare.And to top it off,Im still living the nightmare as the manager Denzil and Premier Hotel still have not refunded my Money.I moved out the very next day and was promised a refund.Till today,25th Jan,I am waiting for my refund.This is after promisea made the doing an EFT.If you dont want a nightmare,than please stay away from this hotel.I am now approaching my lawyers.