Disgusting service

Very poor experience and I would never ever go to any premier hotels nor recommend anyone. I checked in at sea point premier hotel and they gave my room to another person while I booked 2 months before and confirmation was done, upon getting here worse my booking was not appearing for check in and had to book in manually, over and above I was allocated an incorrect room worse of it I had to wait for them to clean the room while we are being offered food that has no taste, tables dirty, flies everywhere and to be even more disappointed with the rooms not being throughly cleaned. We had to call other hotels in cpt unfortunately they are fully booked. I was willing to rebook somewhere or even return back to jhb. This is like a 2 star hotel or even 1. I’ve been to premier in JHB and wow the standard and food are good and I never thought I’ll come across such. Never ever will I. I’m actually requesting my money back