IM
Innocentia M

1 reviews | Active since Mar 2015

08 Dec 2015, 17:28

BAD EXPRIENCE

FREINDS AND FAMILY BOOKED THROUGH PREMIER HOTEL ICC AFFLIATES AGODA HOTELS FEW MONTHS AGO , IN WHICH CASE WE CONFIRMED EVEN WITH THE HOTEL AND WHERE UNDER THE IMPRESSION THAT ALL WAS IN ORDER . <br> TODAY AGODA WAS MEANT TO DEBIT VARIES ACCOUNTS OF FRIENDS AND FAMILY WHO ARE ATTENDING WEDDING IN EAST LONDON THIS COMING WEEKEND , AND AT FIRST I RECIVED AN EMAIL THAT THE DEBIT ORDER DIDNT COME THROUGH AND THAT I SHOULD CALL MY BANK TO UNLIFT THE BLOCK , I DID , THEN LATER OPTED TO USE MY FRIENDS DETAILS TO MAKE THE PAYMENT , A FEW MINUTES LATER I RECIVED AN EMAIL NOTIFICATION THAT MY BOOKING WAS CANCELLED AND WITHOUT BEING GIVEN OPTIONS ON OTHER WAYS TO MAKE PAYMENT , THIS IS A SHOCKING CAUSE LIKE I MENTIONED THIS IS NOT ONLY ME BUT A FEW OTHER FAMILY MEMBERS , EARLIER WHEN I CALLED THE HOTEL I WAS ADVISED BY A VERY RUDE LADY THAT I WOULD HAVE TO BOOK WITH AN AMOUNT ALMOST TWICE AS WHAT THE INITIAL FEE WAS , AND I JUST WONDER HOW THAT WOULD EVEN WORK , WHY THEY AFFLIATE THEMSELVES WITH AN INTERNATIONAL COMPANY THAT IS CLEARLY NOT PLEASEING THIER CLIENT , OR IF THIS IS JUST A **** TO GET PEOPLE DESPERATE AND BOOK WITH RIDICILOUS AMOUNT ??? THEIR NUMBER NOT GOING THROUGH NOW ...

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