Worst service ever

<p>One of Premier claim services customers crashed into my son's car on 25 Nov 2016 and on the 13 Feb 2017 the claim was approved. We received a letter that the claim will take 30 days to be paid out but nothing happened. I phoned them today the 28 March and was told that there was something wrong with the papers and that it was resubmitted last week and now it can take another 30 days before the money will be paid out. I can't think that I have experienced worst service from anyone in my whole life.</p>