Still waiting

Trying to get a refund back from these guys is sooo difficult. I have included the reply I got to my Google My Business Review where they claim 21 days as per the Rental Housing Act. Still waiting......

Response from the owner2 weeks ago Dear Jason,

Thank you for sharing your feedback regarding the deposit refund. We understand your concerns and the importance of clear expectations in lease agreements. While your lease stated a 7-day timeframe for deposit refunds after the final inspection, it is essential to note that in cases involving eviction proceedings, such as yours, we are required to follow the guidelines set forth by the Rental Housing Act. This Act mandates a 21-day timeframe for deposit refunds to allow for necessary assessments and repairs, as damages were identified during the final inspection. We regret any inconvenience caused and appreciate your understanding.

Sincerely, Preferental.