SB
Sanette B
1 reviews | Active since Oct 2021
07 Oct 2021, 21:19
Bad and very costly experience....be carefull
Very bad and costly experience...they apologized profusely as we could not move into a property on the day we had to . This after going through the process, was approved and paid over 1 and a half months rent as deposit , On moving in day the owner of the property just refused to fix all the broken things - and there was a lot. Could not give updated water or light accounts as they are to far in arrears. So we could not move in,,,, they paid back our deposit,,, and ithen mmediately listed the house again for someone else to fall trap to And i always believed that there is only good in people :(
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Replies (1)Preferental's replyOfficial
11 Oct 2021, 16:43Hi Sanette,
We are really sorry about your experience with this landlord. Your experience was unique and unfortunate. Thanks for raising the advertised property with us via WhatsApp. We've made contact with the landlord and let her know that her property will be removed from all property listing portals until all maintenance issues have been resolved to prevent anyone else from falling into the same trap. Again, we are really sorry for your experience with this property and landlord. Hope you have a wonderful day.
Kind regards,
The Preferental Team
We are really sorry about your experience with this landlord. Your experience was unique and unfortunate. Thanks for raising the advertised property with us via WhatsApp. We've made contact with the landlord and let her know that her property will be removed from all property listing portals until all maintenance issues have been resolved to prevent anyone else from falling into the same trap. Again, we are really sorry for your experience with this property and landlord. Hope you have a wonderful day.
Kind regards,
The Preferental Team
Preferental's reply11 Oct 2021, 16:43
Official
Hi Sanette,
We are really sorry about your experience with this landlord. Your experience was unique and unfortunate. Thanks for raising the advertised property with us via WhatsApp. We've made contact with the landlord and let her know that her property will be removed from all property listing portals until all maintenance issues have been resolved to prevent anyone else from falling into the same trap. Again, we are really sorry for your experience with this property and landlord. Hope you have a wonderful day.
Kind regards,
The Preferental Team
We are really sorry about your experience with this landlord. Your experience was unique and unfortunate. Thanks for raising the advertised property with us via WhatsApp. We've made contact with the landlord and let her know that her property will be removed from all property listing portals until all maintenance issues have been resolved to prevent anyone else from falling into the same trap. Again, we are really sorry for your experience with this property and landlord. Hope you have a wonderful day.
Kind regards,
The Preferental Team
